Conners is an accomplished economic development professional with a distinguished career marked by successful initiatives and strategic leadership. Her career has included various positions in Virginia and Missouri before working for a Fortune 500 utility in an economic development position. Conners most recently worked in Delaware County, Ohio as the director of economic development.

Holding the Certified Economic Developer (CEcD) designation, Conners has demonstrated a profound understanding of economic growth strategies, business attraction and retention, and community development. Her expertise will be instrumental in steering the NDP toward new heights of success and innovation.

Shannon is the Assistant to the President at the NDP/NCVB and has been working here for more than 10 years. However, she can also be referred to as the jack of all trades. She takes care of everything that needs to be done, beyond just what the president needs. Office manager, event runner, president’s assistant—Shannon’s roles are numerous. Shannon’s tireless work, organization and loyalty add fantastic qualities to our staff!

• She wanted to be a marine mammal trainer.
• She sews in her spare time.
• She has always been an avid dog lover.

Carlos is the director of sales at Naperville Convention and Visitors Bureau. He has worked for various brands as Hilton, IHG, and Marriott. He has extensive hotel experience including sales, group meetings and hotel pre-opening duties. He will also lead Naperville’s efforts attracting major sporting events to the area in the partnership with neighboring CVBs as the Chicago West Sports Group.

• He is the oldest from a blended family of eight
• Food Network junkie, enjoys watching Chopped
• He is big into social media, he posts almost daily

Jenna is the Graphic Designer for the Visit and Dine Naperville print ads. She studied graphic design at the Illinois Institute of Art and graduated in 2005. Her passion and talent for creative design is evident in her magnificent work. All of the printed brochures and ads of the Visitor’s Bureau are created carefully by Jenna. Her expertise greatly helps to visually represent the dining and visiting attractions of Naperville. The NDP/NCVB is delighted to have Jenna on the team!

• She is a huge cat lover.
• She has an old key collection.
• Dancing is a great passion of hers.

Mike manages the Visit Naperville and Dine Naperville websites, and also works on social media for the Visitors Bureau. He attended Robert Morris University and has been working with print and web design for over ten years now. Mike uses his talent for web construction to make our websites user friendly and inviting for visitors. His diligent work on the NDP/NCVB’s media keeps visitors informed and interested.

• He played hockey for over 30 years.
• He has a 2-year-old, a 4-year-old and a 7-year-old.
• Mike is a true Chicago Blackhawks super fan.

Madeline is the Marketing Manager at NCVB, having joined the team in January 2019. She is a 2018 graduate in journalism from North Central College. She loves writing and social media, and that’s why her role at the CVB is perfect for her. Her roles include managing the Facebook and Instagram pages, writing on the Visit Naperville blog and spreading the word on the greatness of Naperville.

• She is a TV enthusiast and blogs about it in her spare time
• She is Taylor Swift’s number 1 fan…probably
• She admits to being star struck when she met and interviewed an actor from “Once Upon a Time"

Julie is known as the Administrative Assistant at the NDP/NCVB. Her job includes greeting guests that visit the Bureau and those who call for assistance. She maintains the calendar of events to inform visitors of what is happening in Naperville in the upcoming months. Julie’s job is usually centered on organizing and preparing the office for meetings and events. Because she is usually the first person to communicate with visitors, Julie is lovingly referred to as the office’s “shortstop”. Her hard work and warm welcomes make the Visitors Bureau run smoothly.

• She has 9 siblings who all live in the Naperville area.
• She is a huge fan of kite-flying.
• She can usually be found singing or listening to music, and loves going to concerts.